两年前，Zendesk 联合创始人和首席执行官米克尔决定与全世界分享他的创业故事，并写下《Startupland》。这本书是他从一个硅谷局外人的坦诚分享。幽默和谦逊的讲述筹集资金，到建立一个成功的产品，并带领团队把 Zendesk上市。中信出版社今年决定把这个故事带到中国。我们将在11月下旬发布中文译本《创业，从一个小目标开始》。
Two years ago, Zendesk co-founder and CEO Mikkel Svane decided to share his entrepreneurial story with the world and wrote "Startupland". This book is an honest portrayal of a Silicon Valley outsider’s story. With humor and humility, Mikkel writes about fundraising, building a successful product, and leading a team to Zendesk’s IPO. CITIC Publishing decided to bring the story to China this year, and we will launch the Chinese translation "Innovation, From a Small Goal it Begins" in late November.
Participants will have the opportunity to win the Startupland book in Chinese
Mikkel will also be in Shanghai on the 26th, sign up here
From startup to IPO, scaling up global SaaS company
演讲嘉宾：Zendesk 联合创始人和首席执行官, Mikkel Svane
Speaker: Zendesk CEO and co-founder, Mikkel Svane
Date: Nov 25, 2016 (Friday)
Time: 7-9 pm
Address: Beijing City Chaoyang District No 9 Guanghua Lu Soho 2 (Please enter from South second door)
Please note that the speech will be in English. There will be simultaneous Chinese translation
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Zendesk 创始人和首席执行官, Mikkel Svane 分享
Zendesk CEO and co-founder Mikkel Svane's sharing
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Zendesk是一个基于云的客服平台，我们帮助公司拉近他们与顾客间的距离，例如优步和Airbnb，服务全球8万个付费客户。我们相信客户的声音从未像现在那样那么重要。通过在统一平台上进行回复，向顾客提供自助答案和主动接触他们。Zendesk让客服变得轻松无比。于2014 年，Zendesk 于纽约交易所上市，现在市值 20 亿美元。
Zendesk is a customer support SaaS. We help companies to build better relationships with their customers, for example Uber and Airbnb. We service over 80000 paying customers. We believe that customer's voices has never been more important with the rise of social media. Through replying messages on one platform, and providing proactive customer support engagement, Zendesk makes customer service simple. Zendesk is listed in New York Stock Exchange (NYSE) in 2014, with market value over USD 2 billion.
关于 米克尔•斯瓦尼 About Mikkel Svane
米克尔•斯瓦尼先生是 Zendesk 的联合创始人,首席执行官与主席。
在创立 Zendesk 之前，斯瓦尼先生曾创立并担任一家软件公司 Caput A/S 的首席执行官，以及担任技术顾问。 斯瓦尼先生拥有市场营销管理的A.P学位，毕业于丹麦 Arhus Kobmandsskole大学。
Mr. Svane co-founded Zendesk and has served as our Chief Executive Officer since August 2007 and as a member of our board of directors since August 2007. Prior to founding Zendesk, Mr. Svane founded and served as the Chief Executive Officer of Caput A/S, a software company, and served as a technology consultant. Mr. Svane holds an A.P. in marketing management from Arhus Kobmandsskole.
Recently, Mikkel Svane was interviewed by Forbes on his obsession over customer service .